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  2. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.

  3. 12 of the Best 'I Statements' To Use in Arguments, According ...

    www.aol.com/12-best-statements-arguments...

    The old cliche goes, "There's no 'I' in team." There's no "I" in argument, either. However, psychologists share that using "I statements" during tense discussions can be incredibly effective—and ...

  4. List of catchphrases in American and British mass media

    en.wikipedia.org/wiki/List_of_catchphrases_in...

    This is a list of catchphrases found in American and British english language television and film, where a catchphrase is a short phrase or expression that has gained usage beyond its initial scope. These are not merely catchy sayings.

  5. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Assertive communicators typically feel more confident and self-respecting while engaging in this type of communication. [7] People on the receiving end of assertive communication usually feel as though they can believe the communicator, know where they stand with the communicator, and possess a sense of respect for the communicator.

  6. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.

  7. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.

  8. AOL Mail

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Social competence - Wikipedia

    en.wikipedia.org/wiki/Social_competence

    These approaches define social competence based on how popular one is with his peers. [7] The more well-liked one is, the more socially competent they are. [8]Peer group entry, conflict resolution, and maintaining play, are three comprehensive interpersonal goals that are relevant with regard to the assessment and intervention of peer competence.