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The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Calculating the net promoter score involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item. [3]
Credit scores usually range from 300 to 850 showing the customer's creditworthiness. A customer with a high credit score shows that they are creditworthy and banks will have no problem giving them a loan. If a customer has a low credit score then banks would be hesitant to give out a loan and if they do it might be with a higher interest rate. [7]
A raw score is a score without any sort of adjustment or transformation, such as the simple number of questions answered correctly. A scaled score is the result of some transformation(s) applied to the raw score, such as in relative grading. The purpose of scaled scores is to report scores for all examinees on a consistent scale.
Like stanines, individual sten scores are demarcated by half standard deviations. Thus, a sten score of 5 includes all standard scores from -.5 to zero and is centered at -0.25 and a sten score of 4 includes all standard scores from -1.0 to -0.5 and is centered at -0.75. A sten score of 1 includes all standard scores below -2.0.
A rating scale is a set of categories designed to obtain information about a quantitative or a qualitative attribute. In the social sciences , particularly psychology , common examples are the Likert response scale and 0-10 rating scales, where a person selects the number that reflecting the perceived quality of a product .
Provided the data are strictly positive, a better measure of relative accuracy can be obtained based on the log of the accuracy ratio: log(F t / A t) This measure is easier to analyze statistically and has valuable symmetry and unbiasedness properties.
The reason for the choice of the number 21.06 is to bring about the following result: If the scores are normally distributed (i.e. they follow the "bell-shaped curve") then the normal equivalent score is 99 if the percentile rank of the raw score is 99; the normal equivalent score is 50 if the percentile rank of the raw score is 50;
Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system.. It is the arithmetic mean over all individual "values on a predefined scale that a subject assigns to his opinion of the performance of a system quality".