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(In previous versions of Windows, Agent uses SAPI version 4, which is not supported in Windows Vista and later.) Beginning with Vista, multilingual features of Microsoft Agent under a particular language version of the OS are not supported; that is, Agent will function in other languages only under a localized Windows version of the same language.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Windows Chat (not to be confused with Microsoft Comic Chat) is a simple LAN-based text chatting program included in Windows for Workgroups and, later, the Windows NT-line of operating systems, including Windows NT 3.x, NT 4.0, Windows 2000, Windows XP and Windows Server 2003 and also Windows 95.
This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center. Windows Installer Zapper (msizap.exe, a command-line tool) and Windows Installer CleanUp Utility (Msicuu.exe, a GUI tool) are tools for cleaning Windows Installer databases in Microsoft Windows.
Quick Assist is installed by default on Windows clients, but is not available on Windows Server 2008 R2 servers. [4] The name of the tool differs depending on Windows language; a search for "Quick Assist" in the Start menu will locate the tool regardless of the language settings. Quick Assist requests a code in order to match users to a session.
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