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  2. Base CRM - Wikipedia

    en.wikipedia.org/wiki/Base_CRM

    Base CRM (originally Future Simple or PipeJump, now Zendesk) is an enterprise software company based in Mountain View, California with R&D offices located in Kraków, Poland. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more.

  3. Customer communications management - Wikipedia

    en.wikipedia.org/wiki/Customer_communications...

    All CCM technologies feature design interfaces that primarily use a visual layout software to define the structure of the communication. These design interfaces create a basic visual structure of a communication that is later populated by a production engine with data, variably created data, static content elements, rules-driven content elements, externally referenced content and other ...

  4. Communication software - Wikipedia

    en.wikipedia.org/wiki/Communication_software

    Communication software is used to provide remote access to systems and exchange files and messages in text, audio and/or video formats between different computers or users. This includes terminal emulators , file transfer programs, chat and instant messaging programs, as well as similar functionality integrated within MUDs .

  5. Business software - Wikipedia

    en.wikipedia.org/wiki/Business_software

    Procurement software is business software that helps to automate the purchasing function of organizations. Data mining is the extraction of consumer information from a database by utilizing software that can isolate and identify previously unknown patterns or trends in large amounts of data.

  6. Unified communications - Wikipedia

    en.wikipedia.org/wiki/Unified_communications

    Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...

  7. Enterprise software - Wikipedia

    en.wikipedia.org/wiki/Enterprise_software

    Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system , handling a number of business operations, for example to enhance business and management ...

  8. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1]

  9. Lark (software) - Wikipedia

    en.wikipedia.org/wiki/Lark_(software)

    Lark was developed by Lark Technologies Pte. Ltd., a subsidiary of ByteDance, based in Singapore, [2] and was originally developed as an internal tool. [6]In November 2018, Lark became ByteDance's internal communication and collaboration platform.