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Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
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Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
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The next time you log in, you supply your username again and demonstrate with the password that you are the same person. (Do not share your password with other people; this can allow them to misuse your account, which could lead to it being blocked.)
If you have forgotten your username you might be able to get the system to remind you. If you: ...have previously entered an email address when signing up for the account or in your Preferences
They say you need to submit certain personal information. They include a fake invoice. They ask you to click on a link to make a payment. They say you’re eligible to register for a government refund