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Get information about your Zelle® profile and learn more about how it works.
How do I change the account I use to send and receive money? If you’re using the Zelle ® app, you can easily change your account directly within the app! To switch your account: Tap the gear icon in the top left corner of your mobile screen. Tap ‘Account’. Tap ‘Switch Accounts’.
Learn how to use Zelle® and get answers to frequently asked questions about the service. Find answers to all your questions about Zelle℠, plus the best way to get in touch with us if you need assistance.
To update or remove your U.S. mobile number and email address in your Zelle settings, you will need to log in to your online & mobile banking account and visit Send Money with Zelle in the Move Money menu.
Enrolling your eligible U.S.-based checking or savings account is quick and convenient. You can do it right in Wells Fargo Online ® or the Wells Fargo Mobile ® app. Sign on and select Transfer & Pay on the desktop or Pay & Transfer on the mobile app. Go to Send Money with Zelle ® and view the Welcome note.
How to manage my Zelle® preferences to send and receive money using digital banking. Select Transfer & pay, then Send & request money with Zelle®. Towards the end of the list choose Preferences. Select Choose mobile number, Choose email, or the Linked account to make changes.
Need to manage your Zelle® account to send and receive money and make electronic payments using online or mobile banking? Read our FAQs to learn how.
If they have enrolled, check that the email address or U.S. mobile number you used to send money to your recipient is associated with your recipient’s Zelle ® profile. You can check the payment status in your Zelle ® Activity .
With Zelle ®, the money goes directly into your bank account. And when money goes into your bank account directly, you can live delightfully. Zelle ® is already in lots of banking apps, so look for it in yours today. See if your bank offers Zelle ®.
In the U.S. Bank Mobile App, select “Request” from the home screen, tap on the QR Code icon at the top of the “Select Recipient” screen, then share your Zelle ® QR Code. To receive money, you can locate your own Zelle ® QR Code by tapping on the “My Code” tab.