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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
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Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold.It is especially common in situations involving customer service.
from a landline in Indore: the phone number; from a landline in Mumbai: 0731 and then the phone number; from any mobile phone in India: 0731 and then the phone number; from outside India: +91, then 731, and then the phone number; Before 10 March 2009, as per Department of Telecommunications memorandum dated 9 February 2009.
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