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  2. Mystery shopping - Wikipedia

    en.wikipedia.org/wiki/Mystery_shopping

    A 2011 survey by American Express found a clear correlation between a company's attention to customer service and customers' willingness to pay more for good service. [5] CBC Television's news magazine program Marketplace ran a segment on this topic during a January 2001 episode. [6]

  3. Carmine Gallo - Wikipedia

    en.wikipedia.org/wiki/Carmine_Gallo

    The second, The Innovation Secrets of Steve Jobs, also became an international bestselling book [1] and was awarded the Axiom Award [17] for being one of the top three best business books of 2011. The third book, Gallo's most recent, is The Apple Experience , [ 18 ] It was published in April 2012, a few months after Steve's death.

  4. Best Secret GmbH - Wikipedia

    en.wikipedia.org/wiki/Best_Secret_GmbH

    The Best Secret GmbH, a subsidiary of Schustermann & Borenstein GmbH, is an e-commerce company for designer merchandise based in Dornach (near Munich), Germany. [1] Best Secret functions as a closed shopping community.

  5. 10 Banks With the Best Customer Service - AOL

    www.aol.com/10-banks-best-customer-201638794.html

    Ally Bank: Best for 24-Hour Customer Service. In many cases, you’ll have access to 24-hour live customer support with Ally Bank. Personal banking — including checking, savings, investing and ...

  6. 8 Secrets Magazine Stylists Use To Decorate For Christmas - AOL

    www.aol.com/8-secrets-magazine-stylists-decorate...

    A peek behind the scenes of creating the December issue of Country Living magazine, including insider holiday decorating tips from editors and stylists 8 Secrets Magazine Stylists Use To Decorate ...

  7. Secrets of the ‘world’s best hotel’ - AOL

    www.aol.com/secrets-world-best-hotel-105601576.html

    Passalacqua, a luxury hotel on Lake Como, was voted the best hotel in the world this month at the inaugural World’s 50 Best Hotels awards. Here’s why its management think it won.

  8. Barbara "BJ" Gallagher Hateley - Wikipedia

    en.wikipedia.org/wiki/Barbara_"BJ"_Gallagher_Hateley

    BJ Gallagher went back to her maiden name (Gallagher) in 2002, so most of her 30+ books are under that name, including an international best-seller, A Peacock in the Land of Penguins (Berrett-Koehler; 20th anniversary edition 2015), now published in 23 languages worldwide, with over 400,000 copies sold.

  9. Delta has been keeping a secret for the past 20 years—and ...

    www.aol.com/finance/delta-keeping-secret-past-20...

    Delta’s customer service is paying off, literally. The airline reported fourth-quarter earnings results in January, capping off 2023 by doubling its quarterly profit and netting a record full ...