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You can either call MLGW's Customer Care Center at (901) 544-6549 or e-mail your request to MLGWCustomerCare@mlgw.org. Please be prepared to provide additional information about your account and residence for verification purposes.
You can also utilize our IVR phone pay system by setting up a phone pay ID and pin number in your MyAccount profile to pay your utility bill. Proceed to MY ACCOUNT.
Tip: To receive current updates on storms, outages and account information, sign up for text messaging at mlgw.com/textalerts.
Welcome to My Account Login. Because your My Account session has been idle for an extended period of time, your payment information has been cleared. This is done for security reasons to prevent other users from accessing your payment information in case you were away from your computer. User ID: * Password: *
To pay your bill by phone, you must first create an IVR login or phone pay ID and PIN using MLGW web site’s “My Account” feature. My Account will store payment preferences and make bill paying via the phone easier.
Please provide the following information from a recent bill for authentication purposes. Account Number. My Account Access Code. Continue.
Residential. Memphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section.
To login, enter your username and password or sign up for an online account. To sign up, you will need your MLGW account number and access code found on your utility bill or obtained from a MLGW representative.
Forgot Your Username? Complete the information below. Account Number. Email Address. FAQ.
Welcome to My Account! Memphis Light, Gas and Water (MLGW) Internet Bill Payment Security Protocol The Internet's growth, popularity and usefulness depend on the secure handling of personal and financial information.