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2. Follow These Steps if You’ve Been Hacked

   www.aol.com/products/blog/follow-these-steps-if...

   The main reason for doing this is that if one of your accounts is hacked, there’s no way to know for sure if others have been as well. Resetting your passwords will help prevent additional risks ...

3. Recognize a hacked AOL Mail account

   help.aol.com/.../recognize-a-hacked-aol-mail-account

   Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

4. Let's get you into your account - AOL

   login.aol.com/forgot

   Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

5. Find and remove unusual activity on your AOL account

   help.aol.com/articles/find-and-remove-unusual...

   Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.

6. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

7. Contact AOL customer support

   help.aol.com/articles/account-management...

   Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.