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To police this, BBB requires companies to respond promptly to inquiries and show documentation where necessary, particularly when a review is triggered via complaints. In addition to abiding by ...
Roughly 95% of complaints are resolved by this point. The remainder head to mediation or arbitration.) Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010.
Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.
Although median losses were relatively low at $100, over 40% of the scams reported to the BBB were online purchase scams and over 80% of people report falling for the scam.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
As of October 2013, the company was rated "F" by the United States' Better Business Bureau (BBB) because 31 complaints had been made against it, including 9 of which were unanswered. The BBB report also wrote that the "site essentially allows investors to gamble on the future price of something at a point in time". [63]
Contact the BBB at 800-552-4631 or visit www.bbb.org. This article originally appeared on South Bend Tribune: Consumer Advocate: Stay alert for online scammers during Prime Day Related Articles