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The ServiceMax platform is designed to optimize the service execution processes and is used by service technicians, dispatchers, service planners, and their managers. Customers include medical device manufacturing, industrial manufacturing, food and beverage equipment, buildings and construction, technology, oil and gas, and power and utilities ...
Logging as a service (LaaS) is an IT architectural model for centrally ingesting and collecting any type of log files coming from any given source or location such as servers, applications, devices etc. The files are "normalized" or filtered for reformatting and forwarding to other dependent systems to be processed as “native” data, which ...
Conversely, single sign-off or single log-out (SLO) is the property whereby a single action of signing out terminates access to multiple software systems. As different applications and resources support different authentication mechanisms, single sign-on must internally store the credentials used for initial authentication and translate them to ...
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ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...
Infrastructure as a service (IaaS) is the most basic form of cloud computing, where infrastructure resources—such as physical computers—are not owned by the user but instead leased from a cloud provider. As a result, infrastructure resources can be increased rapidly, instead of waiting weeks for computers to ship and set up.
Services Computing has become a cross-discipline that covers the science and technology of bridging the gap between business services and IT services.The underlying technology suite includes Web services and service-oriented architecture (SOA), cloud computing, business consulting methodology and utilities, business process modeling, transformation and integration.