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It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that ...
Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [ 1 ]
Social problem-solving, in its most basic form, is defined as problem solving as it occurs in the natural environment. [1] More specifically it refers to the cognitive-behavioral process in which one works to find adaptive ways of coping with everyday situations that are considered problematic.
Help-seeking motives can take many forms, and consequently there are different ways of categorising help-seeking goals. [8] Adaptive help-seeking involves improving one's capabilities and/or increasing one's understanding by seeking just enough help to be able to solve a problem or attain a goal independently. Adaptive help-seeking can, for ...
Action steps should be clear and actionable versus vague ideas or thoughts. Responsibility: each action step needs to have one person responsible. Support: For each action step, determine who will support the person responsible. This can be multiple people. The key is that they're not responsible for the action or outcome.
The Maastricht 7-jump involves seven steps, which are: [4] discuss the case and make sure everyone understands the problem; identify the questions that need to be answered to shed light on the case; brainstorm what the group already knows and identify potential solutions; analyse and structure the results of the brainstorming session
Mental state shift and cognitive re-framing: Changing one's focus away from active problem-solving and towards a creative solution set.; Multiple idea facilitation: Increasing the quantity of fresh ideas based on the belief that a greater number of ideas will raise the chances that one of these is valuable.
Kaufman argued that an actual need can only be identified independent of a proposed solution. According to Kaufman, to conduct a good-quality needs assessment, determine the current results and articulate the desired results; the distance between results is the actual need. Once a need is identified, then a solution can be selected. [5] [6] [7]