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  2. 10 Things Career Changers Need on Their Resume - AOL

    www.aol.com/2011/10/12/ten-things-career...

    By Alina Dizik In the last few years, executive resume writer Mary Elizabeth Bradford has noticed more of her clients seeking a career switch, even after having built successful careers in another ...

  3. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  4. Resumes have changed. Here's what job seekers need to know. - AOL

    www.aol.com/finance/resumes-changed-heres-job...

    “Over the last five years, the employment landscape has changed, and so has the way job seekers write resumes,” Eric Ciechanowski, a career expert at LiveCareer, an online resume and job ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another. [2]

  7. What Color Is Your Parachute? - Wikipedia

    en.wikipedia.org/wiki/What_Color_Is_Your_Parachute?

    It is one of the most highly regarded career advice books in print. In the 2014 edition of the book, Bolles writes about how to adapt one's job search to the Internet age. [citation needed] The book recommends networking [4] to find "the person with the authority to hire you", rather than sending out resumes in bulk, shotgun fashion. It also ...