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  2. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Work-at-home scheme - Wikipedia

    en.wikipedia.org/wiki/Work-at-home_scheme

    This is an accepted version of this page This is the latest accepted revision, reviewed on 5 February 2025. Scams focused on businesses run from one's home Not to be confused with Remote work, a legitimate working arrangement. The examples and perspective in this article deal primarily with the United States and do not represent a worldwide view of the subject. You may improve this article ...

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  6. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The first job of a Tier I specialist is to gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. [6] When analyzing the symptoms, it is important for the technician to identify what the customer is trying to accomplish so that time is not wasted on "attempting ...

  7. AOL Mail Help - AOL Help

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    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

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