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In 1986, he bought a nearly bankrupt company in Texas which owned the phone number 1-800-Flowers. [3] McCann changed the name of his chain accordingly. In 1992 and 1994, McCann established deals with online pioneers CompuServe and AOL , making his company one of the first retailers to establish an online presence. [ 3 ]
A RespOrg, or responsible organization, is a company that maintains the registration for individual toll-free telephone numbers in the North American Numbering Plan by means of the distributed Service Management System/800 database.
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In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
The company currently operates from five regional Customer Fulfillment Centers and 12 [4] branch offices. [5] In 1997 MSC acquired Enco Manufacturing Company. [6] On June 8, 2006, MSC completed the acquisition of J & L America, Inc. DBA J & L Industrial Supply (J & L), a subsidiary of Kennametal, for $349.5 million. [7]