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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
However, if you get a call from a phone number or area code you don’t know, it’s likely best to avoid picking up the call and research the following before you call back:
Step away from your phone! If you don't know these new scams identified by the FCC, you could be a target.
A variant is a call forwarding scam, where a fraudster tricks a subscriber into call forwarding their number to either a long-distance number or a number at which the fraudster or an accomplice is accepting collect calls. The unsuspecting subscriber then gets a huge long-distance bill for all of these calls.
Check the sender: Look at the full email address or phone number, not just the display name. Analyze the content: Be wary of messages with urgent subjects, grammatical errors, or strange URLs.
There are a number of phone apps which try to identify, screen, send to voicemail or otherwise deter telemarketing calls with most major carriers providing some level of free scam call screening."Call Blocking". Federal Trade Commission Additionally both iOS [30] and Android [31] operating systems offer scam screening options.
Common methods include spoofing a number in the call recipient's area code or spoofing a government number so that the call appears more trustworthy or familiar and the potential victim is more likely to answer the call. [9] Voice over Internet Protocol (VoIP) - Also known as IP telephony, [10] VoIP is a technology that allows voice calls to be ...