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  2. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.

  3. Internet access - Wikipedia

    en.wikipedia.org/wiki/Internet_connection

    A computer or other device accessing the Internet would either be connected directly to a modem that communicates with an Internet service provider (ISP) or the modem's Internet connection would be shared via a LAN which provides access in a limited area such as a home, school, computer laboratory, or office building.

  4. magicJack - Wikipedia

    en.wikipedia.org/wiki/MagicJack

    MagicJack, stylized as magicJack, is a service that allows people in the United States and Canada to make phone calls over the Internet. This type of phone service is called Internet-based telephone service (VoIP). Originally, MagicJack required a computer to work. Users connected a small device to their computer, and with an internet ...

  5. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  6. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  7. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Dial-up doesn't work with phone services offered by cable companies. Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each ...

  8. Digital subscriber line - Wikipedia

    en.wikipedia.org/wiki/Digital_subscriber_line

    Digital subscriber line (DSL; originally digital subscriber loop) is a family of technologies that are used to transmit digital data over telephone lines. [1] In telecommunications marketing, the term DSL is widely understood to mean asymmetric digital subscriber line (ADSL), the most commonly installed DSL technology, for Internet access.

  9. Get Online with AOL

    getonline.aol.com/dialup

    Download time may take 10-15 minutes over dial-up. Call 1-888-265-5555 to order a CD for faster installation.