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Here's what you need to know before you file a complaint: Read about the types of complaints you can file and pick the complaint form that addresses your problem. Take a moment to prepare and have important information on hand. Learn what information you will need to include in your complaint.
Use this form for complaints about false, misleading, or deceptive business practices. Some examples include: not getting what you paid for; billing or refund disputes; misleading ads; predatory sales; unlawful debt collection; scams; price gouging & disaster related complaints. File a General Complaint.
We protect Texas consumers by accepting complaints, filing civil cases in the public interest and educating Texans on how to spot and avoid possible scams.
File a complaint about a business, business practice, or scam with our Consumer Protection Division.
File Your Complaint by Mail. We prefer that you file your general complaint via our General Complaint online form, but if you are unable to do that, you may call our Constituent Affairs line at 1-800-621-0508, and we will mail you a complaint form that you may return by mail.
This article guides readers on the steps necessary to file a consumer complaint with the state, as well as methods to enforce a Deceptive Trade Practices Act (DTPA) claim.
A Consumer has the right to request that a business correct inaccuracies in the Personal Data that the business is Processing about the Consumer. With certain exceptions, the business must honor the request and respond to the consumer within 45 days.