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While Starbucks' prices and wait times have been a focus of consumer complaints in recent years, experts haven't generally blamed hiring practices for the chain's problems. Instead, analysts have ...
The group, in a 15-page complaint, alleges the platforms for Starbucks’ mobile app and digital payment cards are akin to an “involuntary subscription.” Customers can only reload money in $5 ...
Starbucks is making a major change to its mobile ordering system, one that aims to cap the number of items consumers can purchase per order at 12. The change is part of the brand's larger effort ...
Starbucks' footprint in the United States, showing saturation of metropolitan areas. Some of the methods Starbucks has used to expand and maintain their dominant market position, including buying out competitors' leases, intentionally operating at a loss, and clustering several locations in a small geographical area (i.e., saturating the market), have been labeled anti-competitive by critics. [14]
Tata Starbucks owned and operated Starbucks outlets in India as Starbucks Coffee "A Tata Alliance". [217] Starbucks opened its first store in India in Mumbai on October 19, 2012. [218] [219] [220] On February 1, 2013, Starbucks opened its first store in Ho Chi Minh City, Vietnam, [221] [222] [223] and its first location in Hanoi in July 2014. [224]
Starbucks alleges that it received more than one thousand complaints and some threats against employees from customers who believed that Starbucks endorsed the message. After the union refused to stop using the company name and a similar logo, Starbucks filed suit for trademark infringement .
Starbucks workers in New York City have filed 14 more complaints alleging that the coffee giant violated the city’s labor laws. ... The city’s Department of Consumer and Worker Protection sued ...
Starbucks’ model has radically changed since its start as a sit-down coffee shop. Mobile app and drive-thru orders make up more than 70% of Starbucks’ sales at its approximately 9,500 company ...