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In the summer of 2023, Costco began asking staffers to crack down on checking membership cards in self-checkout lines. One reason: an increase in "shrink," from theft or products selling for less ...
Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down.
Back in June, Costco confirmed to Eat This, Not That! that it had started asking to see members' cards at self-checkout lines before allowing them to make their purchases. The retailer implemented ...
Self-checkout expanded at supermarkets in the early 2000s as stores looked to cut costs, and during the pandemic, many shoppers used self-checkout for the first time to minimize close interaction ...
People fall into two camps regarding self-checkout at wholesale clubs, big box retailers and grocery stores. They either love it because they don't have to awkwardly interact with cashiers, or they...
When self-checkout was first unveiled more than 30 years ago, it was hailed as a revolution in customer service that would save shoppers from long lines, free workers from the tedium of repetitive ...
A Costco shopper took to Reddit this week to voice their frustration with Costco’s checkout lines, sharing a photo of a customer queue stretching across a Cedar Park, Texas, warehouse. RELATED ...
Costco exterior. In June, Costco showed it meant business when news of a card-sharing crackdown made headlines. Nationwide, members had to show their cards when entering and at the check-out.