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Knowledge workers must employ a combination of convergent and divergent thinking as part of their work. Knowledge work can be differentiated from other forms of work by its emphasis on "non-routine" problem solving that requires a combination of convergent and divergent thinking. [2]
Peter Drucker discussed the knowledge economy in the book The Effective Executive 1966, [22] [31] where he described the difference between the manual workers and the knowledge workers. The manual worker is the one who works with their own hands and produces goods and services.
[6] [7] [8] Quizlet's blog, written mostly by Andrew in the earlier days of the company, claims it had reached 50,000 registered users in 252 days online. [9] In the following two years, Quizlet reached its 1,000,000th registered user. [10] Until 2011, Quizlet shared staff and financial resources with the Collectors Weekly website. [11]
Knowledge-intensive services are a specialized part of knowledge-work and knowledge economy, where the main capital of a knowledge worker is the ability to develop and use knowledge at knowledge organizations or knowledge-intensive companies, also known as KICs.
Knowledge retention is part of knowledge management. It helps convert tacit form of knowledge into an explicit form. It is a complex process which aims to reduce the knowledge loss in the organization. [67] Knowledge retention is needed when expert knowledge workers leave the organization after a long career. [68]
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Organizational learning is the process of creating, retaining, and transferring knowledge within an organization. An organization improves over time as it gains experience. From this experience, it is able to create knowledge. This knowledge is broad, covering any topic that could better an organization.
Motivating co-workers to share their knowledge is called knowledge enabling. It leads to trust among individuals and encourages a more open and proactive relationship that grants the exchange of information easily. [3] Knowledge sharing is part of the three-phase knowledge management process which is a continuous process model.