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Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs). As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 ...
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.
The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [citation needed] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [34] The BPO industry in the Philippines generated $22.9 ...
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [210] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [211] The BPO industry in the Philippines generated $26.7 billion in ...
In 2006, Intlenet ventured into the India domestic BPO industry with its acquisition of Sparsh BPO Services from Spanco Telesystems. [4] Today, Intelenet is the largest player in the domestic BPO market, with over 18,000 employees in 10 locations across India.
That could be comforting news for some 1.8 million people employed by the approximately 1,000 BPO companies in the Philippines, which together contribute about 8% of the country’s annual GDP.
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]