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An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing , and is a special variant of the more general client-server model, wherein any application may behave as server or client.
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system , handling a number of business operations, for example to enhance business and management ...
Whereas the words server and client may refer either to a computer or to a computer program, server-host and client-host always refer to computers. The host is a versatile, multifunction computer; clients and servers are just programs that run on a host. In the client–server model, a server is more likely to be devoted to the task of serving.
A thin client computer. A thin client is a minimal sort of client. Thin clients use the resources of the host computer. A thin client generally only presents processed data provided by an application server, which performs the bulk of any required data processing. A device using web application (such as Office Web Apps) is a thin client. [4]
The client will use the HTTP (or HTTPS) protocol to pass the request, encoding it in CIM-XML, to the WBEM server. The WBEM server will decode the incoming request, perform the necessary authentication and authorization checks and then consult the previously defined model of the managed device to see how to handle the request.
Skype for Business Server (formerly Microsoft Office Communications Server and Microsoft Lync Server) is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences (audio, video and web conferencing) and PSTN connectivity through a third-party gateway or SIP trunk. [3]
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Customer Interaction Management (CIM) refers to a type of Enterprise Software Application which is responsible for managing the interaction between an organisation and its customers. [1] Normally, a CIM application will be deployed in a contact centre and used by the agents while communicating with clients customers of the organisation.