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Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
The Department has already implemented the project on computerisation of VAT Information System (COVIS) which included designing of a statewide I.T. infrastructure with the central server at Patiala. All Excise and Taxation district offices are linked with the Central Server through leased-lines and V-Sat and formulation of centralised data base.
Pages in category "Ministry of Personnel, Public Grievances and Pensions" The following 13 pages are in this category, out of 13 total. This list may not reflect recent changes .
The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through the promotion of: Improvements in Government structures and processes; Citizen-friendly initiatives including redressal of public grievances; Documentation, incubation and dissemination of best practices
The Jammu and Kashmir Public Services Guarantee Act, 2011: Notified [19] Odisha: Odisha Right to Public Services Act, 2012: Notified [20] Assam: Assam Right to Public Services Act, 2012: Notified [21] Central Government: Citizen's Charter and Grievance Redressal Bill 2011: Proposed [22] Gujarat: Gujarat (Right of Citizens to Public Services ...
The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through the promotion of: Improvements in Government structures and processes; Citizen-friendly initiatives including redressal of public grievances; Documentation, incubation and dissemination of best practices
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
In 2014, Government Resolution was issued to establish the State PCA. [28] In March 2020, Bombay High Court Justice (retd) Shrihari P Davare was appointed the new chairperson of the Maharashtra State Police Complaints Authority whereas Ashish Paswan elected as Directorate of special security Maharashtra in 2022.