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In order to protect the privacy and security of the deceased user's account, any decision regarding a request will be made only after a careful review. Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response. Requesting to close an AOL account
For both memorializing or removing a deceased users account, a verified user needs to submit a tangible document that shows proof of death of the user. [39] However, to fully remove an account, the user must be a close or direct family member to the deceased person, and show proof of credibility as well. [39]
A memorialized account serves as a place where family and friends can share memories to celebrate the deceased person’s life, with the word “Remembering” shown next to the deceased person ...
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Close your account. 1. Sign in to the account termination page. 2. Read the info on terminating your account. 3. Follow the on-screen prompts to continue.
That means, for example, a widow can read her deceased husband's emails but can't send emails from that account. And a person can access music or video downloads, but not copy the files if doing ...
There is also an option to allow someone to manage the account, make it inactive, or delete it altogether once the user has died. [14] Facebook has allowed for the memorialization of deceased users' accounts, which aims to maintain the privacy of the user while allowing friends and family to still interact with the account. Requesting ...
In the case of a joint account, you or the joint account holder, will simply need to remove the deceased’s name from the account. For all other cases, you will need to cancel the account.