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The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.
For example, an SLA between a supplier (IT service provider) and the finance department of a large organization for the services such as finance system, payroll system, billing system, procurement/purchase system, etc. Service-based SLA: An agreement for all customers using the services being delivered by the service provider. For example:
The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.
SLA may refer to: Geography. Martín Miguel de Güemes International Airport, Salta, Argentina, IATA code; Science and engineering. Sealed lead-acid battery;
SLA members responded with bursts of automatic gunfire, and a violent gun battle began. The police were firing semi-automatic AR-15 and AR-180 rifles. The SLA members were armed with M1 carbines that had been converted to fully automatic fire. Police also reported that the SLA had made homemade grenades from 35 mm film canisters, and had thrown ...
Angela DeAngelis Atwood (February 6, 1949 – May 17, 1974), also known as General Gelina, was a founding member of the Symbionese Liberation Army (SLA), an American far-left urban guerrilla group which kidnapped Patricia Hearst and robbed banks.
Ola Consumer, formerly Ola Cabs, is an Indian transportation company that provides ride-hailing services and operates other business verticals such as financial services and cloud kitchens. It is headquartered in Bangalore , and operates in 250+ Indian cities.
Ola Electric was established in 2017 as a wholly-owned subsidiary of ANI Technologies, the parent entity of Ola Cabs. [10] [11] The company was started to reduce emission and fuel dependency of Ola's cabs, and shift to mass electric mobility; a pilot program was launched in Nagpur in May 2017 by setting up charging stations across the city and procuring electric cabs, e-buses, and e-rickshaws ...