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  2. How to dispute a credit card charge - AOL

    www.aol.com/finance/dispute-credit-card-charge...

    How long do you have to dispute a credit card charge? ... Keep a log with detailed notes every time you contact the company. Get the time, date, employee’s name and their company ID number ...

  3. How do credit card refunds work? - AOL

    www.aol.com/finance/credit-card-refunds...

    The Fair Credit Billing Act gives you 60 days to dispute a credit card charge.This gives you enough time to ensure that you aren’t accidentally disputing a valid charge, such as a charge for an ...

  4. Can a hotel charge my credit card for damage I didn’t cause?

    www.aol.com/finance/hotel-charge-credit-card...

    Call your credit card issuer and explain the situation so that you can begin initiating a chargeback. Many issuers allow you to continue this process online and send them your documents securely.

  5. Dispute (credit card) - Wikipedia

    en.wikipedia.org/wiki/Dispute_(credit_card)

    In a credit card or debit card account, a dispute is a situation in which a customer questions the validity of a transaction that was registered to the account.. Customers dispute charges for a variety of reasons, including unauthorized charges, excessive charges, failure by the merchant to deliver merchandise, defective merchandise, dissatisfaction with the product(s) or service(s) received ...

  6. How To Dispute a Charge on Your Card - AOL

    www.aol.com/finance/dispute-charge-card...

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  7. Chargeback - Wikipedia

    en.wikipedia.org/wiki/Chargeback

    A chargeback is a return of money to a payer of a transaction, especially a credit card transaction. Most commonly the payer is a consumer. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. The chargeback is ordered by the bank that issued the consumer's payment card. In the distribution ...

  8. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    That signature, in addition to information gathered online, can help in the resolution of chargeback disputes but contractually is no guarantee. Also, the merchant can request the card security code on the credit card to fight "Card absent environment" or "Card Not Present" (CNP) chargebacks.

  9. Credit Card Chargebacks: Your Secret Weapon in Merchant Disputes

    www.aol.com/news/2012-07-31-credit-card...

    The Fair Credit Billing Act, the federal law that dictates how credit card fraud and billing disputes are handled, defines a number of situations as billing errors, including "goods or services ...