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As part of consumer behavior, the buying decision process is the decision-making process used by consumers regarding the market transactions before, during, and after the purchase of a good or service. It can be seen as a particular form of a cost–benefit analysis in the presence of multiple alternatives. [1] [2]
A decision to buy an ice-cream sundae is motivated by the desire for sensory gratification (positive motivation). Another approach proposes eight purchase motivations, five negative motives and three positive motives, which energise purchase decisions as illustrated in the table below. [66]
Buyer's remorse is an example of post-decision dissonance, where a person is stressed by a made decision and seeks to decrease their discomfort. [2] The buyer may change their behavior, their feelings, their knowledge about the world (what they thought the purchased item would be like), or even their knowledge of themselves. [ 3 ]
[5] Essentially, after a choice is made people tend to adjust their attitudes to be consistent with, the decision they have already made. [6] [2] [7] It is also possible that choice-supportive memories arise because an individual is only paying attention to certain pieces of information when making a decision or to post-choice cognitive ...
[Overchoice takes place when] the advantages of diversity and individualization are canceled by the complexity of buyer's decision-making process. — From Alvin Toffler , Future Shock , 1971 Overchoice or choice overload [ 1 ] is the paradoxical phenomenon that choosing between a large variety of options can be detrimental to decision making ...
"I gotta say, this feels like I finally made it," she said. "You know, I'm in a room full of producers at the Beverly Hilton Hotel, and this time, all of my clothes are on, so it was worth it."
Roughly 1.2 million taxpayers faced incredibly long waits last year for their tax refund cash after getting hit by tax-related ID theft, report says.
4. You Hate Being Nickeled and Dimed. Sure, a lot is included in the cost of a cruise, including accommodations, most food, and entertainment. But there's a long list of things that will rack up ...