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A service interface in SOP is an in-memory object that describes a well-defined software task with well-defined input and output data structures. Service interfaces can be grouped into packages. An SOP service interface can be externalized as a WSDL operation and a single service or a package of services can be described using WSDL. Furthermore ...
In the contexts of software architecture, service-orientation and service-oriented architecture, the term service refers to a software functionality, or a set of software functionalities (such as the retrieval of specified information or the execution of a set of operations) with a purpose that different clients can reuse for different purposes, together with the policies that should control ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
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APPLES Service-Learning [31] is a student-led program at the University of North Carolina at Chapel Hill that transforms educational experiences by connecting academic learning and public service. Since 1990, APPLES has strengthened civic engagement by bringing together students, faculty and communities in sustained and mutually beneficial ...
The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms.
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Software design is the process of conceptualizing how a software system will work before it is implemented or modified. [1] Software design also refers to the direct result of the design process – the concepts of how the software will work which consists of both design documentation and undocumented concepts.