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Costco management said this year that shrink increased “in part we believe due to the rollout of self-checkout.” Five Below, the discount toy retailer, said that shrink at stores with more ...
Costco now seems to be merging the worst elements of self-checkout with “employee-assisted” self-checkout to help crack down on shared memberships and theft, while also enabling lines to move ...
That said, at my Costco store, there is a self-checkout aisle which I'll use when I don't have items that are so heavy. However, for a loaded cart, it's more efficient to just wait in line and go ...
In the summer of 2023, Costco began asking staffers to crack down on checking membership cards in self-checkout lines. One reason: an increase in "shrink," from theft or products selling for less ...
Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down.
Self-checkout is being reassessed at retailers such as Walmart, Target, and Costco due to revenue losses and staffing issues. But it's not going away.
Back in June, Costco confirmed to Eat This, Not That! that it had started asking to see members' cards at self-checkout lines before allowing them to make their purchases. The retailer implemented ...
Complaints about Costco’s long lines are far from uncommon in 2024. In fact, customers have been taking to social media for months now to gripe about wait times for checking out and having their ...