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The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Within the scheme, which operates under Schedules 5 and 7 of the Broadcasting Services Act 1992, content is assessed with reference to the same criteria within the National Classification Scheme that applies to films and computer games in Australia.
Logo of the New South Wales Government and its agencies. The New South Wales Government (NSW Government) is made up of a number of departments, state-owned corporations and other agencies. The NSW Public Service is organised under the Government Sector Employment Act 2013, with public bodies organised under various legislation. In 2009, most of the 100+ government organisations were ...
Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and ...
DER logo. The Digital Education Revolution (DER) was an Australian government–funded educational reform program, promised by then prime minister of Australia Kevin Rudd during the launch of his 2007 Australian federal election campaign in Brisbane.
Service NSW offices replaced Roads & Maritime Services offices in New South Wales. They provide additional services in multiple locations that were previously only available in the Sydney central business district and at certain regional locations. On 1 July 2014, Service NSW was transferred to the Treasury and Finance cluster.
IT portfolio management is the application of systematic management to the investments, projects and activities of enterprise Information Technology (IT) departments. . Examples of IT portfolios would be planned initiatives, projects, and ongoing IT services (such as application s