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  2. Behaviorally anchored rating scales - Wikipedia

    en.wikipedia.org/wiki/Behaviorally_anchored...

    Behaviorally anchored rating scales (BARS) are scales used to rate performance.BARS are normally presented vertically with scale points ranging from five to nine. It is an appraisal method that aims to combine the benefits of narratives, critical incidents, and quantified ratings by anchoring a quantified scale with specific narrative examples of good, moderate, and poor performance.

  3. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is a critical communication skill with significant applications in both healthcare and education. In healthcare, active listening enables practitioners to understand better patients’ concerns, including unspoken fears or expectations, which can lead to improved diagnoses, treatment adherence, and patient satisfaction.

  4. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...

  5. Oral skills - Wikipedia

    en.wikipedia.org/wiki/Oral_skills

    Oral skills are used to enhance the clarity of speech for effective communication. Communication is the transmission of messages and the correct interpretation of information between people. The production speech is insisted by the respiration of air from the lungs that initiates the vibrations in the vocal cords. [ 1 ]

  6. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal ...

  7. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    There are increasing claims that over-reliance on online communication affects the development of interpersonal communication skills, [55] in particular nonverbal communication. [56] Psychologists and communication experts argue that listening to and comprehending conversations plays a significant role in developing effective interpersonal ...

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