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  2. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  3. Seven management and planning tools - Wikipedia

    en.wikipedia.org/wiki/Seven_Management_and...

    The seven management and planning tools have their roots in operations research work done after World War II and the Japanese total quality control (TQC) research. [ 1 ] [ 2 ] The New seven tools

  4. Check sheet - Wikipedia

    en.wikipedia.org/wiki/Check_sheet

    A check sheet is a form (document) used to collect data in real time at the location where the data is generated. The data it captures can be quantitative or qualitative.When the information is quantitative, the check sheet is sometimes called a tally sheet.

  5. Dorian Shainin - Wikipedia

    en.wikipedia.org/wiki/Dorian_Shainin

    Dorian Shainin (September 26, 1914 – January 7, 2000) was an American quality consultant, aeronautics engineer, author, and college professor most notable for his contributions in the fields of industrial problem solving, product reliability, and quality engineering, particularly the creation and development of the "Red X" concept.

  6. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."

  7. Quality function deployment - Wikipedia

    en.wikipedia.org/wiki/Quality_function_deployment

    A house of quality for enterprise product development processes. The house of quality, a part of QFD, [3] is the basic design tool of quality function deployment. [4] It identifies and classifies customer desires (WHATs), identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires (HOWs), correlates the two, allows for verification ...