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If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab. Delete and re-enter your AOL account password from the Password fields under the Incoming Mail Server and Outgoing Mail Server sections. Click Save.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.