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An employee who is less satisfied with his or her work may become less productive as their needs are not met. In the workplace, "frustration, injustices and threats to self are primary antecedents to employee deviance". [6] Although workplace deviance does occur, the behavior is not universal.
Susan talks to you for hours on end about herself -- her family, friends, work and play -- but never does she ask about what's happening in your world. Show comments Advertisement
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Emotional detachment in small amounts is normal. For example, being able to emotionally and psychologically detach from work when one is not in the workplace is a normal behavior. Emotional detachment becomes an issue when it impairs a person's ability to function on a day-to-day level. [8]
Workplace harassment is belittling or threatening behavior directed at an individual worker or a group of workers. [1]Workplace harassment has gained interest among practitioners and researchers as it is becoming one of the most sensitive areas of effective workplace management.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [1] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
Descriptive norms describe what constitutes a normal behavior in a given context. [3] They are often referred to as the “is" norms, because they depict things as they actually are. [3] Injunctive norms describe whether a given action is considered acceptable. [3] They are called the “ought" norms" because they constitute what should be. [3]
The majority of people do not know what counterproductive work behavior is. [2] Counterproductive work behavior is the act that employees have against the organizations that do harm or violate the work production. Some examples of Counterproductive work behavior would include passive actions such as not working to meet date line or faking ...