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An employee who is less satisfied with his or her work may become less productive as their needs are not met. In the workplace, "frustration, injustices and threats to self are primary antecedents to employee deviance". [6] Although workplace deviance does occur, the behavior is not universal.
Emotional detachment in small amounts is normal. For example, being able to emotionally and psychologically detach from work when one is not in the workplace is a normal behavior. Emotional detachment becomes an issue when it impairs a person's ability to function on a day-to-day level. [8]
Susan talks to you for hours on end about herself -- her family, friends, work and play -- but never does she ask about what's happening in your world. Show comments Advertisement
This behavior is only considered social undermining if the person's perceived action is intended to hinder their target. When social undermining is seen in the work environment the behavior is used to hinder the co-worker's ability to establish and maintain a positive interpersonal relationship, success and a good reputation. [2]
What *Not* To Say When You're Busy Anything unkind. "We might want to avoid saying something to the effect of, 'That’s not important to me,'" Dr. Cooper says.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [1] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
Words, poorly and unconsciously chosen, can indeed harm your credibility, relationships, and opportunities for career advancement.
Descriptive norms describe what constitutes a normal behavior in a given context. [3] They are often referred to as the “is" norms, because they depict things as they actually are. [3] Injunctive norms describe whether a given action is considered acceptable. [3] They are called the “ought" norms" because they constitute what should be. [3]