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  2. How to Record a Phone Call on Your iPhone - AOL

    www.aol.com/record-phone-call-iphone-211709950.html

    The post How to Record a Phone Call on Your iPhone appeared first on Reader's Digest. Recording a phone call on your iPhone can be tricky. Here are a few tips and apps that make it easier. The ...

  3. Trap and trace device - Wikipedia

    en.wikipedia.org/wiki/Trap_and_trace_device

    A trap and trace device shows what numbers had called a specific telephone—i.e., all incoming phone numbers. A pen register rather would show what numbers a phone had called, i.e. all outgoing phone numbers. The two terms are often used in concert, especially in the context of Internet communications.

  4. Pen register - Wikipedia

    en.wikipedia.org/wiki/Pen_register

    The time the call was made; Whether the call was answered, or went to voice-mail; The length of each call; Content of SMS text messages; Post-cut-through dialed digits--(digits dialed after call is connected, like banking personal identification number (PIN) or prescription refill numbers) The real-time location of a cell phone to within a few ...

  5. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  6. How you can record customer service calls for quality ... - AOL

    www.aol.com/news/2010-04-15-how-you-can-record...

    For premium support please call: 800-290-4726 more ways to reach us more ways to reach us

  7. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]

  8. Best Phones for Hard of Hearing Users - AOL

    www.aol.com/best-phones-hard-hearing-users...

    For example, LED flashing lights for incoming calls, live captions, and phone noise cancellations. Most hearing aids, including app features, are also compatible with iPhones.

  9. Call detail record - Wikipedia

    en.wikipedia.org/wiki/Call_detail_record

    A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.