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The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments. [1] The term has more specific meaning in different industries. Types
In hotel accounting, the city ledger is the collection of accounts belonging to non-registered guests. This is distinct from the transient ledger (or front-office ledger, or guest ledger), which is the collection of accounts receivable for guests who are currently registered.
An individual waiting tables (or waiting on or waiting at tables) [6] or waitering or waitressing [7] is commonly called a waiter, server, front server, waitress, member of the wait staff, waitstaff, [8] serving staff server, waitperson, [9] or waitron.
Hotel property management systems may have integrated or interface with third-party solutions like central reservation systems and revenue or yield management systems, online booking engine, back office, point of sale, door-locking, housekeeping optimization, pay-TV, energy management, payment card authorization and channel management systems. [4]
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars.
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...
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