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  2. Standard CMMI Appraisal Method for Process Improvement

    en.wikipedia.org/wiki/Standard_CMMI_Appraisal...

    The suite of documents associated with a particular version of the CMMI includes a requirements specification called the Appraisal Requirements for CMMI (ARC), [2] which specifies three levels of formality for appraisals: Class A, B, and C. Formal (Class A) SCAMPIs are conducted by SEI-authorized Lead Appraisers who use the SCAMPI A Method Definition Document (MDD) [3] to conduct the appraisals.

  3. Donald Kirkpatrick - Wikipedia

    en.wikipedia.org/wiki/Donald_Kirkpatrick

    He is best known for creating a highly influential 'four level' model for training course evaluation, which served as the subject of his Ph.D. dissertation in 1954. Kirkpatrick's ideas were published to a broader audience in 1959 in a series of articles in the US Training and Development Journal , but they are better known from a book he ...

  4. Program evaluation - Wikipedia

    en.wikipedia.org/wiki/Program_evaluation

    Free Resources for Program Evaluation and Social Research Methods This is a gateway to resources on program evaluation, how to, online guides, manuals, books on methods of evaluation and free software related to evaluation. Innovation Network A nonprofit organization working to share planning and evaluation tools and know-how. The organization ...

  5. Textbook example of Small Business Administration success ...

    www.aol.com/textbook-example-small-business...

    Aug. 22—FAIRMONT — The Small Business Administration recognized Morgantown based Action Facilities Management and its president and CEO, Diana Lewis-Jackson, during a ceremony at the Robert H ...

  6. Implementation maturity model assessment - Wikipedia

    en.wikipedia.org/wiki/Implementation_maturity...

    The process-data diagram below (Figure 1) depicts the process of determining the maturity level of the implementation process under guidance of the IMM. Note that it only represents the evaluation process and not the process of determining actions to improve an organization's way of implementing. Figure 1: Process-data diagram – IMM assessment

  7. CRMs for Small Business Owners: Steps to Seamless Integration

    www.aol.com/finance/crms-small-business-owners...

    In this edition, we ask the founder of two Dallas-based technology consulting firms to share his insights on how small business owners can use customer relationship management (CRM) software to ...