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With the Philippines being the 39th largest economy in the world, the country continues to be a promising prospect for the BPO Industry. In August 2014, the Philippines hit an all-time high for employment in the BPO industry. From 101,000 workers in 2004, the labor force in the industry grew to over 930,000 in just the first quarter of 2014. [7]
The adjustable arm on the copyholder aids legibility and maximizes the typing speed. There could also be an adjustable ruler and marker to help the typist keep their position when they are interrupted, clips to hold the pages in place, and a light. The copy can be hand written notes perhaps from an author of a book, a play, or a TV show.
A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
The computer operator normally works in a server room or a data center, but can also work remotely so that they can operate systems across multiple sites. Most of their duties are taught on the job, [citation needed] as their job description will vary according to the systems they help to manage. Responsibilities of a computer operator may include:
Keystroke dynamics, or typing dynamics, is the obtaining of detailed timing information that describes exactly when each key was pressed and when it was released as a person is typing at a computer keyboard for biometric identification, [32] similar to speaker recognition. [33] Data needed to analyze keystroke dynamics is obtained by keystroke ...
The audio typist will have learnt to touch type at a high speed which means they can look at the monitor or keep an eye on a waiting area as they are typing because they do not need to look at the keyboard. A specialist player called a micro cassette transcriber (below) is used for playback of the cassettes to maximise the typing speed.