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Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.
CallApp was invented and founded in 2011, [1] in Tel Aviv, Israel by its former CEO, Oded Volovitz and current CEO, Amit On. [2] raising $1 million in seed investment. [3]It was initially introduced publicly at the TechCrunch Disrupt New York 2012, where it launched its application for Android, [4] at the DEMO conference, [2] and at the Mobile World Congress, Barcelona. [5]
Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...
Mixed: free software versions under GNU GPLv3 + shareware versions under gplv3 with exception of including proprietary code macOS version proprietary on App Store, free version limited to sponsored SIP provider; Windows version proprietary; Linux version open source ICE, SIP, MSRP, RFB (VNC), XCAP: Opus, speex, G.722, GSM, iLBC, PCMU, PCMA
It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]
A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...
Truecaller is a smartphone application that has features of caller ID, call-blocking, flash-messaging, call-recording (on Android up to version 8), chat and voice by using the Internet. It requires users to provide a standard cellular mobile number for registering with the service. The app is available for Android [1] and iOS. [2]
Calls come from VoIP clients, smartphones, web browsers and applications. Some services, in particular those supporting VoIP clients, appear to make a direct connection to the destination telephone. Signaling the service to record the call takes place transparently. Others approaches signal the service to place a call, but do not call into it.