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Text (WSE: TXT) [4], previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. [5] Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. [6]
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
A white-label product is a product or service produced by one company (the producer) that other companies (the marketers) rebrand to make it appear as if they had made it. [ 1 ] [ 2 ] The name derives from the image of a white label on the packaging that can be filled in with the marketer's trade dress .
The Rounds platform offers an open API which allows third party integrations, from small scaled modifications to white-label solutions. Rounds was one of the first Google Wave extensions to be featured and the only video chat to be launched at the Google Wave beta launch. [18]
Zulip is an open source chat and collaborative software created by Jeff Arnold, Waseem Daher, Jessica McKellar, and Tim Abbott in 2012. [ 3 ] [ 4 ] Today, it is one of the free and open source alternatives to Slack , [ 5 ] with over 60,000 commits contributed by over 900 people.
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