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On its page for reporting scams, Zelle says: "While we are unable to assist with getting your money back, it is important to us that users have the ability to report this experience.
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A representative also said Zelle’s development was not rushed. In 2023, according to Zelle, 99.95% of payments were sent without reports of scams and fraud, although there was a 27% increase in ...
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You’ll find an email in your spam folder appearing to be from Zelle with a link confirming the payment. Once you click on it, the scammer can gain access to your personal information.
The email alleges that the buyer paid using a Zelle business account and that the seller must also upgrade to a Zelle business account to receive payment — for a fee of a few hundred dollars.
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In other scams, bank customers get an email, text or call from what looks like a person or business they know, urging them to send funds through Zelle. “It’s frighteningly easy,” said Murray.