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You’ll find an email in your spam folder appearing to be from Zelle with a link confirming the payment. Once you click on it, the scammer can gain access to your personal information.
On its page for reporting scams, Zelle says: "While we are unable to assist with getting your money back, it is important to us that users have the ability to report this experience.
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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
How to use Zelle to send and request money To send money through Zelle, you and the recipient need a Visa or Mastercard debit card with a U.S. based account. Sending, receiving and requesting ...
The email alleges that the buyer paid using a Zelle business account and that the seller must also upgrade to a Zelle business account to receive payment — for a fee of a few hundred dollars.
Zelle says it should fall on law enforcement to stop the scammers. Scams on payment apps like Zelle are getting so out of hand that federal authorities are starting to investigate.