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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
HRC was established in 2003 from the merger of the United States Total Army Personnel Command (PERSCOM) in Alexandria, Virginia and the United States Army Reserve Personnel Command (AR-PERSCOM) in St. Louis, Missouri. PERSCOM and AR-PERSCOM were inactivated 1 October 2003. HRC was a field operating agency of the DCS, G-1 prior to December 2017.
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MPRC's former location in Overland, Missouri with the Army HRC building attached. The white building in the background is the U.S. Army Publications Distribution Center. In 1965, when photocopy machines became widespread at the Military Personnel Records Center, it became easier to reproduce service records upon request from all interested ...
AFPC operates the Air Force Contact Center, where personnel experts provide customer service. The center enhances personnel services by developing programs that enable individuals to carry out personnel actions through web-based, self-service applications, such as online retirements and virtual enlisted promotion releases.
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