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Amtrak started offering electronic tickets on all train routes on 30 July 2012. [6] These tickets can be ordered over the internet and printed (as a PDF file), printed at a Quik-Trak kiosk, or at the ticket counter at the station.
Amtrak launched an e-ticketing system on the Downeaster in November 2011 [155] and rolled it out nationwide on July 30, 2012. Amtrak officials said the system gives "more accurate knowledge in realtime of who is on the train which greatly improves the safety and security of passengers; en route reporting of onboard equipment problems to ...
Tickets can be purchased at amtrak.com, by calling 800-USA-AMTRAK (1-800-872-7245), by visiting a staffed station with a ticket sales office or on the Amtrak mobile app.
Amtrak's Arrow Reservation System is used nationally in the United States by Amtrak employees to take reservations, check train status, and monitor Amtrak equipment throughout the 30,000 miles (48,000 km) of the Amtrak network. Arrow was created to make Amtrak's reservation taking more simple.
The Superliner Sightseer Lounge aboard the Southwest Chief. Amtrak operates two types of long-distance trains: single-level and bi-level. Due to height restrictions on the Northeast Corridor, all six routes that terminate at New York Penn Station operate as single-level trains with Amfleet coaches and Viewliner sleeping cars.
Seat checks above the heads of the passengers, on an Amtrak train (Northeast Regional) in 2012. In the US, a conductor may also provide the passenger with a seat check — another voucher indicating how far the passenger may travel on the system — or attach it over the seat also punched by the conductor showing the passenger's destination, along with conductors organizing train seating by ...