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Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...
After a brief career in retail, Eliason worked for Vanguard Investments and the now-defunct Advanta Bank. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues, including an incident in which 76-year-old Comcast customer Monica Shaw destroyed equipment in a Comcast office with a hammer after becoming frustrated by the service she ...
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [235] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
Complaints filed between January 2019 and October 2023 ranged from the more superfluous — reports of rude customer service on a phone call — to the more severe — double charges for hefty ...
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Revenue. $3.61 billion (2003) Number of employees. 275 (2006) Website. adelphiarestructuring.com. Adelphia Communications Corporation was an American cable television company with headquarters in Coudersport, Pennsylvania. It was founded in 1952 by brothers Gus and John Rigas after the pair purchased a cable television franchise for US$300.
Swarthmore College (BA) University of Pennsylvania (JD) David L. Cohen (born 1955) is an American businessman, attorney, lobbyist, and diplomat who is the United States ambassador to Canada. [1] He previously served as the senior advisor to the CEO of Comcast Corporation. Until January 1, 2020, he was senior executive vice president and chief ...