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  2. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  3. Citizen's Charter and Grievance Redressal Bill, 2011 - Wikipedia

    en.wikipedia.org/wiki/Citizen's_Charter_and...

    The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...

  4. National Campaign for People's Right to Information - Wikipedia

    en.wikipedia.org/wiki/National_Campaign_for...

    National Campaign for People's Right to Information ( NCPRI) was established in 1996 to advocate for a legal backing to citizens right to information. This resulted in the historic and pro-people law - the Right to Information Act, 2005. More recently, this movement has also campaigned for Grievance redressal bill and Whistleblowers protection ...

  5. Centralized Public Grievance Redress and Monitoring System

    en.wikipedia.org/wiki/Centralized_Public...

    Centralised Public Grievance Redress and Monitoring System. Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by the Indian central government through addressing the grievances of general public. It was created in June 2007 by the Department of Administrative Reforms & Public Grievances.

  6. Ministry of Personnel, Public Grievances and Pensions

    en.wikipedia.org/wiki/Ministry_of_Personnel...

    The Ministry of Personnel, Public Grievances and Pensions is a ministry of the Government of India in personnel matters specially issues concerning recruitment, training, career development, staff welfare as well as the post-retirement dispensation. The ministry is also concerned with the process of responsive people-oriented modern administration.

  7. National Consumer Disputes Redressal Commission - Wikipedia

    en.wikipedia.org/wiki/National_Consumer_Disputes...

    The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [3] The NCDRC is headed by a sitting or retired judge ...

  8. E-Daakhil - Wikipedia

    en.wikipedia.org/wiki/E-Daakhil

    E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2][3][4][5]

  9. Reserve Bank of India - Wikipedia

    en.wikipedia.org/wiki/Reserve_Bank_of_India

    The Reserve Bank of India, abbreviated as RBI, is India's central bank and regulatory body responsible for regulation of the Indian banking system. Owned by the Ministry of Finance, Government of India, it is responsible for the control, issue and maintaining supply of the Indian rupee. It also manages the country's main payment systems and ...