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In the late 1950s, the company opened business operations in Switzerland, [7] and in 1962, the company established an overseas service center in Antwerp, Belgium. [9] In 1963, Federal-Mogul Bower's Arrowhead division manufactured components for NASA's Saturn launch vehicle. [9] In April 1965, Federal-Mogul Bower merged with Sterling Aluminum ...
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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]
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The marketing and selection of professional-service providers may depend on skill, knowledge, experience, reputation, capacity, ethics, and creativity. [6] [7] Large corporations may have a formal procurement process for engaging professional services. [8] Prices for services, even within the same field, may vary greatly.
A longtime hairdresser at Fox Sports has sued the company, alleging that she was fired after raising a series of concerns about workplace misconduct, and after repeatedly refusing to have sex with ...